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UCall Customer Service
Got a call this morning from UCall (and I'm thinking "ok, what did I do now?? ")
It was someone from the "Ucall Customer Service" just calling to ask if I was having any problems with my new SIM card. They offer, free of charge, a Customer Service number: 0800-222.
That's not such a bad service, I haven't had any problems so I can't tell you how poor/good the actual support line is, but it's pretty impressive that they've called to let me know they are there to help.
Vodafone texts Australian customers, presumably because people are more receptive to that type of service (let alone scalability issues) but in Tonga that human voice sure helps with the 'comfort' factor.
Now I begin to feel that my choice of UCall for my new SIM card was a good idea after all. Now I just have to remember what my number is? 62-717, just call.
Oh, and that's Fe'aomoemanu doing her service bit serving the drinks on Saturday. Cool smile hey ?
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